Privacy Statement
This Privacy Statement explains how NNG (“NNG”, “we”, “us”, or “our”) collects, uses, shares, stores, transfers, and protects personal information in connection with our websites, digital channels, products, services, business operations, customer engagements, partner activities, recruitment processes, and other interactions with individuals and organizations.
NNG is committed to handling personal information responsibly, lawfully, transparently, and securely. As a technology and cloud solutions provider, we understand that trust is fundamental to every digital relationship. This Privacy Statement reflects the privacy and data protection principles we apply when processing personal information relating to our customers, prospects, partners, vendors, employees, contractors, job applicants, website visitors, and other individuals who interact with NNG.
This Privacy Statement should be read together with any additional privacy notices, contractual terms, product-specific notices, consent forms, or data processing agreements that may apply to a particular service, engagement, platform, or relationship.
1. Scope of This Privacy Statement
This Privacy Statement applies to personal information that NNG processes through:
NNG websites, landing pages, contact forms, microsites, and digital campaigns;
business communications, including email, phone, online meetings, events, webinars, and customer support channels;
sales, marketing, partnership, and customer relationship management activities;
delivery of professional services, software development, cloud solutions, data and AI solutions, cybersecurity solutions, managed services, marketplace solutions, and related technology services;
recruitment, employment, contractor, vendor, and partner management processes;
any other interaction where this Privacy Statement is referenced or made available.
This Privacy Statement does not apply to third-party websites, platforms, applications, or services that are not owned or controlled by NNG, even if they are linked from our websites or used in connection with our services. Third-party providers are responsible for their own privacy practices, and we encourage you to review their privacy notices before providing personal information to them.
2. Who This Statement Applies To
This Privacy Statement applies to individuals whose personal information may be processed by NNG, including:
website visitors and users of NNG digital channels;
customers, prospective customers, and end users of customer organizations;
business partners, technology partners, marketplace partners, and resellers;
vendors, suppliers, subcontractors, and service providers;
employees, former employees, contractors, trainees, interns, and job applicants;
event attendees, webinar participants, and subscribers to NNG communications;
authorized representatives, administrators, and technical contacts of organizations that work with NNG.
3. Personal Information We May Collect
The categories of personal information we collect depend on the nature of your relationship with NNG and how you interact with us. We may collect the following types of information:
3.1 Information You Provide Directly
When you contact NNG, submit a form, request information, subscribe to communications, participate in events, apply for a job, or engage with our teams, we may collect information such as:
full name;
business email address;
phone number;
job title or role;
company or organization name;
industry, business function, or area of interest;
country, city, or business location;
inquiry details, project requirements, service requests, or support requests;
communication preferences;
resume, employment history, qualifications, and recruitment-related information, where applicable.
3.2 Information Collected Automatically
When you visit our websites or interact with our digital channels, we may collect certain technical and usage information automatically, including:
IP address;
browser type and version;
device type, operating system, and device identifiers;
pages visited, links clicked, and time spent on pages;
referring website, campaign source, and traffic data;
cookies, pixels, tags, and similar tracking technologies;
approximate location derived from IP address;
website performance and diagnostic data.
This information helps us operate our websites, maintain security, measure performance, improve user experience, and understand the effectiveness of our communications and campaigns.
3.3 Information From Business and Third-Party Sources
Where permitted by applicable law, we may collect information from third-party or public sources, such as:
business directories;
professional networking platforms;
event organizers;
marketplace platforms;
technology partners;
lead generation or marketing platforms;
publicly available company websites and business profiles;
authorized representatives of your organization.
We only use such information for legitimate and lawful business purposes, such as responding to business inquiries, supporting customer engagements, maintaining partner relationships, or improving our services.
3.4 Information From Social Media and Online Platforms
If you engage with NNG through social media platforms or third-party digital platforms, we may receive information that you choose to make available through those platforms, subject to your privacy settings and the platform’s own terms and policies.
4. How We Use Personal Information
NNG may use personal information for the following purposes:
to respond to inquiries, requests, proposals, and service questions;
to provide, operate, support, and improve our products, solutions, and services;
to assess customer requirements and recommend suitable technology solutions;
to manage customer, partner, vendor, and supplier relationships;
to perform contracts and deliver professional services;
to provide technical support, service communications, billing, administration, and account management;
to organize meetings, webinars, events, demos, and business discussions;
to send newsletters, updates, invitations, marketing communications, and thought leadership content where permitted by law;
to personalize website content and improve user experience;
to analyze website traffic, campaign performance, and service usage;
to protect our websites, systems, networks, data, intellectual property, and business operations;
to detect, prevent, and respond to fraud, misuse, security incidents, and unlawful activities;
to process recruitment applications and manage employment-related activities;
to comply with legal, regulatory, tax, accounting, audit, and contractual obligations;
to establish, exercise, or defend legal rights.
NNG does not sell personal information. We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Statement unless we have a lawful basis to do so.
5. Legal Bases for Processing
Depending on the applicable law and the context of processing, NNG may process personal information based on one or more of the following legal bases:
Consent: where you have given us permission to process your personal information for a specific purpose.
Contractual necessity: where processing is required to perform a contract with you or your organization, or to take steps before entering into a contract.
Legitimate interests: where processing is necessary for NNG’s legitimate business interests, provided those interests are not overridden by your privacy rights and freedoms.
Legal obligation: where processing is required for compliance with applicable laws, regulations, court orders, or government requirements.
Vital interests or public interest: where applicable law permits or requires processing in limited circumstances to protect important interests.
Where consent is required, you may withdraw your consent at any time. Withdrawal of consent will not affect processing that occurred before the withdrawal.
6. Cookies and Similar Technologies
NNG websites may use cookies, pixels, web beacons, tags, and similar technologies to operate our websites, improve performance, understand visitor behavior, personalize content, and support marketing activities.
Cookies are small text files placed on your browser or device when you visit a website. They help websites recognize your device, remember preferences, analyze traffic, and support certain website features.
We may use the following categories of cookies:
6.1 Strictly Necessary Cookies
These cookies are required for the website to function properly. They enable basic features such as page navigation, security, form submission, privacy preference settings, and access to secure areas. These cookies cannot usually be disabled through our systems.
6.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our websites, which pages are visited most frequently, and how our content performs. The information is generally aggregated and used to improve website functionality and user experience.
6.3 Functionality Cookies
These cookies allow the website to remember choices you make, such as language preferences, region, or user settings, and provide enhanced functionality.
6.4 Targeting or Advertising Cookies
Where used, these cookies may help us deliver more relevant content, measure campaign performance, and understand engagement with our marketing activities. These cookies may be set by NNG or by authorized third-party advertising, analytics, or social media partners.
You can manage cookies through your browser settings or, where available, through our cookie preference tools. If you disable certain cookies, some website features may not function properly.
7. Marketing Communications and Preferences
NNG may send business, product, service, event, or marketing communications to individuals who have requested information from us, subscribed to our updates, attended our events, engaged with our services, or where otherwise permitted by applicable law.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you non-marketing communications, such as service notices, transactional messages, security alerts, contractual communications, or legally required notices.
NNG does not support spam. We take reasonable measures to prevent unauthorized or unsolicited bulk communications from being sent through our systems.
8. Sharing of Personal Information
NNG may share personal information only where appropriate, lawful, and necessary for the purposes described in this Privacy Statement. We may share personal information with:
NNG entities, teams, and authorized personnel for business, operational, service delivery, and administrative purposes;
customers, partners, vendors, subcontractors, and service providers involved in delivering services or supporting business operations;
cloud hosting providers, IT infrastructure providers, cybersecurity providers, CRM platforms, communication platforms, analytics providers, and professional service providers;
marketplace, technology, or channel partners where necessary to support customer transactions, solution delivery, licensing, support, or partner engagements;
auditors, legal advisors, accountants, insurers, banks, and other professional advisors;
government authorities, regulators, law enforcement agencies, courts, or other parties where disclosure is required by law or necessary to protect legal rights;
parties involved in a business transaction, such as a merger, acquisition, restructuring, financing, or transfer of assets, subject to appropriate confidentiality and data protection safeguards.
Where we engage third-party service providers to process personal information on our behalf, we require them to process personal information only for authorized purposes and to implement appropriate confidentiality, security, and data protection measures.
9. International Data Transfers
NNG may process and transfer personal information across countries where NNG, our customers, partners, vendors, cloud providers, or service providers operate. These countries may have data protection laws that differ from those in your country of residence.
Where personal information is transferred internationally, NNG takes reasonable steps to ensure that appropriate safeguards are in place, which may include:
contractual data protection obligations;
data processing agreements;
standard contractual clauses or equivalent mechanisms where applicable;
access controls and confidentiality obligations;
technical and organizational security measures;
transfer impact assessments where required by law.
10. Data Security and Confidentiality
NNG implements reasonable and appropriate technical, organizational, administrative, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These safeguards may include, depending on the nature of the information and processing activity:
access controls and authentication mechanisms;
role-based authorization;
encryption where appropriate;
secure development and infrastructure practices;
network and endpoint protection;
monitoring, logging, and security review processes;
confidentiality obligations for personnel and service providers;
internal policies and training;
incident response procedures;
vendor and third-party risk management.
No system, platform, or transmission method can be guaranteed to be completely secure. However, NNG continuously works to strengthen our security practices and protect the information entrusted to us.
11. Data Retention
NNG retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law, contract, audit, tax, accounting, regulatory, security, dispute resolution, or legitimate business requirements.
Retention periods may vary depending on the type of information, the purpose of processing, the nature of the relationship, and applicable legal obligations. When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.
12. Your Privacy Rights
Depending on your location and applicable data protection law, you may have rights regarding your personal information, including the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information;
request restriction of processing;
object to certain processing activities;
withdraw consent where processing is based on consent;
request data portability where applicable;
opt out of certain marketing communications;
object to certain automated decision-making or profiling activities where applicable;
lodge a complaint with a competent data protection authority.
These rights may be subject to legal limitations, verification requirements, and exceptions under applicable law. For example, we may need to retain certain information to comply with legal obligations, complete transactions, protect security, resolve disputes, or enforce agreements.
To exercise your rights, please contact NNG using the contact details provided in the “Contact Us” section below. We may need to verify your identity before responding to your request.
13. Accuracy of Information
NNG relies on individuals, customers, partners, vendors, and other authorized parties to provide accurate, complete, and up-to-date information. If you believe that any personal information we hold about you is inaccurate or incomplete, please contact us so that we can take reasonable steps to update or correct it.
14. Children’s Privacy
NNG websites and services are intended for business and professional audiences. They are not directed to children, and we do not knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information to NNG without appropriate authorization, please contact us so that we can take appropriate action.
15. Third-Party Links and Social Media Features
NNG websites may include links to third-party websites, platforms, or services, including social media sites. We do not control these third-party services and are not responsible for their privacy practices, security practices, or content.
Your interaction with third-party websites or platforms is governed by their own terms and privacy notices. We encourage you to review those notices before submitting personal information or interacting with third-party features.
16. Product, Service, and Customer Data
In some customer engagements, NNG may process personal information on behalf of a customer as part of delivering software development, cloud, data, AI, cybersecurity, managed service, marketplace, or technical support services.
Where NNG acts as a service provider or processor on behalf of a customer, we process personal information in accordance with the applicable contract, statement of work, data processing agreement, customer instructions, and applicable law.
Customers are responsible for ensuring that they have the necessary rights, notices, and lawful bases to provide personal information to NNG for processing in connection with the services.
17. Confidential Business Information
During business engagements, NNG may receive confidential information from customers, partners, vendors, or other stakeholders. NNG treats confidential business information with care and uses it only for authorized business purposes, subject to applicable contractual, legal, and confidentiality obligations.
This Privacy Statement focuses on personal information. Confidential business information may also be governed by separate agreements, including non-disclosure agreements, service agreements, statements of work, or data processing agreements.
18. Changes to This Privacy Statement
NNG may update this Privacy Statement from time to time to reflect changes in our business operations, services, technologies, legal requirements, or privacy practices.
When we update this Privacy Statement, we will revise the “Last updated” date at the top of this page. Where required by law, we may also provide additional notice or request consent for material changes.
We encourage you to review this Privacy Statement periodically to stay informed about how NNG protects personal information.
19. Contact Us
If you have any questions, requests, complaints, or concerns regarding this Privacy Statement or NNG’s processing of personal information, please contact us:
NNG
Email: business@nng.com.vn
Website: https://nng.com.vn
Tel: +84 90 8345880
Vietnam
Business Office: 02 Grand 1, The Peak Garden Villa. 600 Nguyen Luong Bang Street, Tan My Ward, HCMC
Registered Office: S502, Sabay Building, No. 5 Dong Nai Street, Tan Son Hoa Ward, HCMC
Singapore
18 Sin Ming Lane #07-13 Midview City Singapore 573960
Japan
Room 602, Floor 6, 2-5-5 Showa Town, Kita Ward, Tokyo
Please include sufficient details to help us understand and respond to your request. Where necessary, we may ask for additional information to verify your identity or authority to act on behalf of another individual or organization.
20. Recommended Website Footer Notice
For website footer or form pages, NNG may use the following short notice:
By submitting this form, you agree that NNG may process your personal information to respond to your inquiry and provide relevant business, service, or solution information. NNG will handle your information in accordance with this Privacy Statement. You may opt out of marketing communications at any time.
21. Recommended Contact Form Consent Text
For contact forms, demo request forms, event registrations, and downloadable content forms, NNG may use:
I agree that NNG may collect and process my personal information to contact me regarding my inquiry, requested service, event registration, or relevant NNG solutions. I understand that I may withdraw my consent or unsubscribe from marketing communications at any time.